ADA Facilities

Willows Lodge is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on Web Content Accessibility Guidelines 2.1, level AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 

We welcome feedback.

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. 

Willows Lodge website may contain material from various third-party web links, including social media, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from these third-party links. If you need further assistance or need to report an issue, please contact us at the below phone number or email us at mail@willowslodge.com 

• All ADA guest rooms are located within the main building adjacent to the lobby and check-in. 
• There are two handicap accessible parking spaces located near the main building-approximately 75 feet away.  There are three more handicap accessible parking spaces directly in front of the entrance to The Spa at Willows Lodge.
•  Parking lots are well paved.
• The entrances to the main building are double doors that easily open.    
• The Front Desk is accessible to Wheelchair Guests and features a lowered shelf convenient for guests with disabilities.
• All  outlets and most facilities (dining, spa, meeting rooms) are located on the main floor/ground level and are accessible.
• An elevator can take guests to the upper level of the main building, which has one meeting room and guest rooms. 
• The business center has a computer which can accommodate wheelchairs. 
• The relaxation pool is located adjacent to the spa.  A portable pool lift is available upon request. 
• Portable TDD devices for hearing impaired are available upon request.
• Guide dogs and service animals welcome.
• Braille and tactile signage available for meeting space, restaurant, restrooms and guest rooms.
• Staff will accommodate guests who are blind or have low vision, by offering assistance with printed/visual information.

The three accessible Nicer guest rooms offer king beds, open living space, a stone-trimmed gas fireplace, an oversized soaking tub and either a patio or balcony overlooking the lush landscape.

These rooms are spacious, well-appointed and feature the luxury comforts of home including: 48" Samsung HDTV with on-demand entertainment; complimentary high-speed Internet access; Dornbracht bathroom fixtures; Mexican marble sink; and toiletries by Molton Brown of London.

Nicer guest rooms are approximately 500 square feet.

Willows Lodge is a smoke-free facility.

ADA Features

• Extra large Roll-in shower (59.5" x 7'6" open floor space)
• Wheelchair accessible doors (33") & pathways (all exceed 56.6")
• Grab bars
• Shower bench
• Portable hearing assistance device
• Hand held shower head
• * Tub is not wheelchair accessible.

Room Measurements

• Entrance: 33"
• Hallway: 33.5"
• Entrance Hallway: 62"
• Bathroom to Shower Doorway: 32.5"
• Bathroom Doorway: 33.5"
• Shower: 59.5" x 7'6" open floor space
• Bathroom: 81.5" x 91" open floor space

For questions regarding our ADA rooms, facilities, and general accessiblity please call 425-424-3900.